Prahran Mission, now called Uniting, can help with food, clothing and other aid.

Support Services:

Phone: 1800 668 426

Ask Izzy is a mobile website that connects people in need with housing, a meal, money help, health and wellbeing services, family violence support, counselling and much more. 

Food parcels are freely available to anyone in need. Each parcel contains a two to three day supply of nutritionally balanced nonperishable food. Families
may obtain more than one
food parcel as needed.

Food parcels are distributed by:
⇒ Malvern Police Station
⇒ Prahran Police Station (24/7)
⇒ Prahran Community Learning Centre
⇒ MOIRA (Homeless Youth)
⇒ Other Community Groups on request

If you suspect you may have coronavirus (COVID-19) call the dedicated hotline – open 24 hours, 7 days.   1800 675 398

Star Health provides a broad range of services for you and your family, spanning across the entire life span, including GP Services, Dental Services, Mental Health, Podiatry, Physiotherapy, Dietetics, Counselling and Diabetes Education. 

Provides information and support to help people achieve their best possible mental health. 

Phone:   1300 22 4636

Free, 24-hour Telephone Crisis Support service across Australia. Volunteer Crisis Supporters provide suicide prevention services, mental health support and emotional assistance, not only via telephone but face-to-face and online. 

Not-for-profit mental health, addiction and legal services hub in St Kilda.

Phone: 9537 3177

Email: info@firststep.org.au

Confidential Alcohol and Drug Counselling and referral in Victoria.

Phone: 1800 888 236

Financial

Financial counselling, NILS (no interest loans)

Phone: 1300 015 500

Review your energy plan and possibly find a better one

National helpline that provides immediate information over the phone and referral to a local financial counsellor when appropriate.

Phone: 1800 007 007 

Housing

The main access point for single people, couples and families who are homeless or at risk of homelessness. 

Phone: 8598 1111

122 Chapel St. St. Kilda

24/7 Telephone and online crisis counselling. information and referral for anyone who has experienced or been impacted by family violence.

Phone: 1800 737 732

24/7 state-wide family violence response centre for intervention, support and advocacy. Information and practical support including emergency accommodation if desired.

Phone: 1800 015 188

A state-wide specialist family violence service that works with women from migrant and refugee backgrounds, their families and their communities in Victoria

Phone: 1800 755 988

Education

Everything you need to thrive as an international student in Victoria – including information regarding emergency relief and Coronavirus support.

• Food parcels if you need some non-perishable and frozen meals to help you get through the week
• Volunteering opportunities
• A range of programs that help you stay healthy, meet other people in your community, learn a new skill or undertake study
• Occasional Child Care between 10am and 3pm from Monday to Friday if you need a break or if you have appointments to attend. 

Employment

If you are looking for sustainable employment or are ready to return to work… Free employment services tailored to your individual training, health and living needs. Provide free interview coaching, resume help and job training so that you feel confident in securing and maintaining meaningful work.

Phone: 1800 685 105

Older People

Council on the Ageing (COTA) Victoria is the leading not-for-profit organisation representing the interests and rights of people aged 50+ in Victoria.

Phone: 9655 2100

LGBTIQ+

Anonymous, free telephone counselling, information and referrals for the LGBTQIA+ communities of Victoria and Tasmania.

Phone: 1800 184 527

Email: admin@switchboard.org.au

VACSAL is a community based, community controlled organisation compromising of representatives from Koorie organisations across Victoria

Phone: (03) 9416 4266

Provides legal services, support, workshops, employment opportunities and involvement in community activities.

Phone: 1800 105 303

An independent not-for-profit who supports and empowers people seeking asylum. Care Meals. Fully trained staff. Helping to support refugees.

Phone: 03 9326 6066

MultiCultural Centre for Women’s Health is a not-for-profit organisation making women’s health work for migrant and refugee women. We believe in health equity and education.

Phone: 1800 656 421

or 9418 0999